Customer Support Associate with Finnish

pix forgIn order to support its development in the flagship markets and increase its brand-awareness Pixmania is looking for new Pixmaniacs to join the Customer Support team in Brno!

 

Principal responsibilities:

  • Deal with inbound calls and emails from external customers
  • Provide world-class customer service
  • Liaise with the sales, warehouse and credit control teams when required
  • Communicate all relevant information within a team environment
  • Update relevant system information
  • Maintain a high level of working practice

 

The successful candidate should have:

  • Fluent knowledge of Finnish is a must
  • Communicative English
  • Good and accurate typing skills
  • Excellent verbal and written communication skills
  • High degree of integrity, team player
  • Able to deliver to deadlines
  • Ability to organize priorities
  • Problem solving attitude

 

We offer:

  • Attractive working environment within a multinational company
  • Competitive salary and rewards
  • Training and motivating system of benefits
  • Possibility to attend soft skills training
  • Assistance with searching accommodation and relocation package

 

Starting date: as soon as possible

 

Applications:

If you are interested in our offer, please send your application with a current CV in English to jobs@pixvalley.com. All data will be treated with strict confidence.

pix_logo-vert-UK

JS-CSS WebCoder – Brno, CZ

For our Development Team in Brno we are looking for motivated individuals to become new Pixmaniacs!

Principal responsibilities:

- Integrating copy writing and graphic content.
- Establishing hypertext links between all elements to allow a smooth browsing from the user.
- To guarantee correct display of all integrated pages on all browsers and platforms and page weight optimization.
- Advising and supporting developers/webdesigners on file formats, sizes, or compressions.
- Ensuring maintenance of integrated project and existing pages, with a special care regarding cross-browser compatibility.

The successful candidate should have:

- University degree in computer science or relevant experience.
- Fluent professional English.
- Experience with W3C web technology standardization.
- Mastered the tagging language (HTML), the style language (CSS) and the scripting language (Javascript).
- Basic knowledge of the PHP programming language.
- Knowledge of the Ajax and jQuery framework.
- Image editing and compressing tools practice.
- Professional verbal & written communication skills.
- A team player ethos.
- Interest in emerging technologies.

We offer:

- Professional growth within attractive international environment.
- Competitive remuneration.
- Motivating system of benefits.
- Trainings.
- 5 weeks of vacation.

Starting date: as soon as possible

How to apply:

If you are interested in this position, please contact Veronika Modrava by phone (+420 511 187 503) or send your resume in English to jobs@pixvalley.com.

e-merchant

Technical Support Engineer – Brno, CZ

For our Technical Support Team in Brno we are looking for motivated individuals to become new Pixmaniacs!

Principal responsibilities:

-Dealing with inbound calls and emails from business partners.
-Provide high quality technical support for e-merchant clients.
-Working alongside development and infrastructure teams to resolve issues and incidents.
-Monitoring website performance and ensuring service is restored in a timely manner.
-Managing communication of the release process.
-Reporting results and issues regularly.
-Participating in a 24/7 on-call support rota.

The successful candidate should have:

- Experience in technical support area.
- Fluent English.
- French is an advantage.
- Technical and functional knowledge of web and e-commerce applications.
- Experience in an environment of high traffic web sites.
- Experience with variety of support tools (Netvigie, Scivisum).
- Working knowledge of JIRA or any other issue tracking system.
- Basic ITIL foundation knowledge.
- Team player ethos.

We offer:

- Professional growth within attractive international environment.
- Competitive remuneration.
- Motivating system of benefits.
- Trainings.
- 5 weeks of vacation.

Starting date: as soon as possible

How to apply:

If you are interested in this position, please contact Veronika Modrava by phone (+420 511 187 503) or send your resume in English to jobs@pixvalley.com.

e-merchant

PHP Developer – Brno, CZ

Are you seeking a challenging work on high load, low latency e-commerce platform? We are looking for more web-addicted professionals to join our team.

You should prepare for:

-    Developing for heavy load with scalability in mind.
-    Working on a platform that serves millions of customers per day.
-    Developing and enhance high performance e-commerce applications and components.
-    Writing clean and modern code.
-    Working in multi-skilled environment.

What we expect from you:

-    IT university degree or relevant experience.
-    Excellent programming skills.
-    Expertise with Oracle || MySQL || PostgreSQL || MongoDB.
-    Communicative English.
-    Passion for modern technologies.
-    Good knowledge of Linux/Unix environments.
-    Experience with common programming tools.
-    Overview of advanced tools and techniques used on modern web applications.
-    Analytic mind and will to learn.
-    Communicativeness.

What we offer:

-    5 weeks of vacation.
-    Flexible working hours.
-    Multinational environment.
-    Perfect office location in the centre of Brno.
-    Seminars, trainings, conferences.
-    Language courses, pension scheme, lunch vouchers.
-    Gym, relax zone, social events… and more.
-    Salary matching your experience and performance bonuses.

Starting date: as soon as possible!

How to apply:

If you are interested in this position, please contact Veronika Modrava by phone (+420 511 187 503) or send your resume in English to jobs@pixvalley.com.

e-merchant

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